Business Systems Analyst - EMEA

Location: United Kingdom

Department: Delivery Services

Type: Full Time

Min. Experience: Mid Level

The True Fit Corporation seeks a BSA to join our Delivery Services team. Successful candidates will be a client-focused service professional who is passionate about delivering a world class client experience. This role is responsible for acting as the functional expert during a net new client implementation or large project expansion. This includes gathering and interpreting client requirements and translating to a technical solution design.
 

Responsibilities

  • Serve as a core member of the Delivery Services team for new and existing client engagements.
  • Lead Discovery sessions with a broad spectrum of marketing and technical business clients.
  • Capture, interpret, and document business and functional requirements.
  • Work with the technical team to develop a solution design capable of fulfilling the client’s current and future needs.
  • Solve our clients' business problems through the application of technology, process analysis and improvement and systems analysis and design.
  • Ensure accuracy and completeness of project deliverables in collaboration with the Project Manager.
  • Develop and maintain strong functional product knowledge
  • Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
  • Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
  • Effectively communicate with internal/external project team and stakeholders

Qualifications

  • 5-7+ years delivering software solutions to customers as part of a consulting or professional services organization.
  • Excellent client facing skills.
  • Ability to work productively in a fast-paced, ever-changing environment.
  • Strong problem resolution and communication skills - proven ability to engage and interact with internal teams to resolve client issues.
  • Strong technical aptitude and ability to understand technical concepts quickly.
  • Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions.
  • Working knowledge of SQL and/or reporting solutions is a plus.
  • Undergraduate degree in applicable field and/or relevant work experience.

About True Fit

True Fit has built the world’s largest database of apparel, footwear, and consumer fit data in partnership with the world’s leading retailers, millions of consumers, and thousands of top brands.  True Fit's unique data set allows the creation of an individualized fit preference model for every user and a separate model for the fit of each garment.  This combination gives us an extraordinary opportunity to develop algorithms that match users to clothing that they will love and keep.

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