View Our Website View All Jobs

Cloud Operations Engineer

Who We Are

At True Fit, we believe when it comes to fashion, it’s all about the details.

True Fit’s personalization platform is strategically leveraged by 250 global retail sites, representing 17,000 brands and 80 million registered users. Since 2010, we have raised $100M from top-tier venture capitalists and built the world’s largest data collective connecting consumers with apparel and footwear they will love and keep.

As our data collective continues to grow, so does our team! Let’s disrupt this $2 trillion industry together.

True Fit, named a Top Place to Work, is looking for a Cloud Operations Engineer to work in our Boston office.

About the Role

True Fit seeks a Cloud Operations Engineer to join our team and  ensure that the True Fit platform operates with high reliability, availability and performance at web scale.  Successful candidates will be part systems administrator, part developer, part systems engineer, and a whole lot of drive. This role involves just about everything that goes on behind the scenes – from monitoring the health of our clusters and automating maintenance tasks to performance troubleshooting. 


  • Build and administer Linux servers in the public cloud (both AWS and GCP). True Fit lives entirely in the cloud. The right person will be familiar with cloud based infrastructure and platform services across a host of storage, compute, and networking technologies.
  • Manage deployment and running of our application software. True Fit is an enterprise grade AI platform that operates at web scale.   You will operate, maintain, and design solutions for deploying and managing the entire platform.
  • Automate the world. If it needs doing more than twice, it needs to be automated. You will use your programming skills to build pushbutton and self healing automation services.
  • Analyze and troubleshoot network and infrastructure issues. Cloud Operations Engineers need to be expert problem solvers.  
  • Monitor and measure system performance. You will design and build infrastructure for monitoring what's going on under the hood. 
  • Work with other departments to design and build operations-friendly software. While our operations infrastructure may provide the guts of the True Fit machine, our product & support people, engineers, and scientists, provide the heart, mind, and soul of what we do. You will liaise with other departments, understand their needs, and collaborate to find solutions.
  • Security mindset. Security is at the center of everything we do. The individual in this roles should understand security best practices and always be on the lookout for ways to make our platform more hardened.

Qualifications and Skills

  • Experience as a system administrator, network engineer, build engineer, or software developer, or equivalent educational training.
  • Proficiency in the Open Source Ecosystem.  You can expect to work with and be responsible for Ansible, HAProxy, Nginx, Apache, Memcached, Spark, Hadoop, MongoDB, PostgreSQL, Jenkins, Terraform, and many more.
  • Deep familiarity with Linux. An excellent candidate will have experience with administration, development, monitoring and troubleshooting.
  • Scripting skills in at least one of; shell, python, perl, ruby, etc. We live and breathe by our code and processes. We need someone that can speak our language.
  • Familiarity with commercial cloud hosting platforms a plus. (AWS, GCP)
  • Some datastore knowledge or interest. True Fit's data collection is vast and varied. We need a person with relational database acumen to conceptually understand what our data models. PostgreSQL or MySQL are preferred. NoSQL knowledge (MongoDB) or big data technologies like Hadoop, Spark, or Hive, would be a plus as well.
  • Knowledge of configuration management / desired state frameworks. Our systems are built by our code. We're looking for a person with knowledge one of the following or a similar solution; Ansible, Terraform, Chef, Puppet, etc. 
  • Working knowledge of application development technologies such as JavaScript, HTML, Java or Scala. We participate in many of the company's core functions. The more you can understand how things are done the better.
  • Undergraduate degree in computer science or related experience. 
  • Strong listening and communications skills. 
  • Highly motivated self-starter with a can do attitude that wants to learn and grow. 

Why True Fit?

One size does not fit all in what you wear or your True Fit career. Everyone at True Fit has the opportunity to push their professional boundaries, while balancing personal ambitions.

Together we’ve built a tight-knit culture that’s reflected in our Glassdoor reviews; “Great people, cool product … refreshing place to work …  everyone actually works together like a team, employees are all pro-active and genuinely take pride in their work… growth potential plus culture …  management is approachable, mindful of their people … opportunity to learn/work on new technology … you are an integral part of the success of the company… the work you are doing everyday really matters and makes a difference… managers provide autonomy and trust you … really innovative company, open to share ideas to make a better product…  great culture with the right vision.”

We believe that how we dress is an expression of who we are and the confidence we feel. As an EEO employer, we work to help all team members experience an inclusive, diverse and accepting work environment, so you can be True To You.  

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.