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Production Data Specialist

Who We Are

At True Fit, we believe when it comes to fashion, it’s all about the details.

True Fit’s personalization platform is strategically leveraged by 250 global retail sites, representing 17,000 brands and 80 million registered users. Since 2005, we have built the world’s largest data collective connecting consumers with apparel and footwear they will love and keep.

As our data collective continues to grow, so does our team! Let’s disrupt this $2 trillion industry together.

True Fit, named a Top Place to Work, is looking for a Product Data Specialist to work in our Boston office. Successful candidates will be a client-focused service professional who is passionate about delivering a world class delivery experience. This role is responsible for supporting recommendations for apparel and footwear brand and retail partners.

Responsibilities

  • Serve as a core member of the Delivery Services team for new and existing client engagements.
  • Manage the loading and processing of our client’s product data
  • Work with the technical team to develop a solution design capable of fulfilling the client’s requirements
  • Balance multiple projects simultaneously and hit key project milestone dates
  • Clearly identify any issues with client data and escalate appropriately across the organization
  • Understand the big picture of how our process impacts recommendations and user experience
  • Daily client monitoring to maintain high coverage and recommendation quality
  • Help drive technology improvements for scalability and accuracy
  • Effectively communicate with internal/external project team

Qualifications

  • 1-3 years delivering software solutions to customers as part of a professional services organization
  • Knowledge of apparel and footwear sizing
  • Clear communication (both written & verbal)
  • Ability to work productively in a fast-paced, ever-changing environment
  • Strong listening and communication skills
  • Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
  • Experience within retail vertical
  • Undergraduate degree in applicable field and/or relevant work experience

Why True Fit?

One size does not fit all in what you wear or your True Fit career. Everyone at True Fit has the opportunity to push their professional boundaries, while balancing personal ambitions.

Together we’ve built a tight-knit culture that’s reflected in our Glassdoor reviews; “Great people, cool product … refreshing place to work …  everyone actually works together like a team, employees are all pro-active and genuinely take pride in their work… growth potential plus culture …  management is approachable, mindful of their people … opportunity to learn/work on new technology … you are an integral part of the success of the company… the work you are doing everyday really matters and makes a difference… managers provide autonomy and trust you … really innovative company, open to share ideas to make a better product…  great culture with the right vision.”

We believe that how we dress is an expression of who we are and the confidence we feel. As an EEO employer, we work to help all team members experience an inclusive, diverse and accepting work environment, so you can be True To You.  

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