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UX Designer

Who We Are

At True Fit, we believe when it comes to fashion, it’s all about the details. 

True Fit’s personalization platform is strategically leveraged by 250 global retail sites, representing 17,000 brands and 175 million registered users. Since 2010, we have built the world’s largest data collective connecting consumers with apparel and footwear they will love and keep. 

As our data collective continues to grow, so does our team! Let’s disrupt this $3 trillion industry together.

Job Summary

True Fit is looking for a talented consumer-focused UX Designer to work full time out of our downtown Boston headquarters. In this role, you’ll work closely with our product management and creative team members to develop new and improved consumer experiences that drive sizing and style recommendations for the online retail sites of customers. In addition, you will work to enhance the data visualizations within our B2B reporting suite. 

Our team’s mission is to connect shoppers to apparel and footwear that they will love and keep. We do this through our SaaS product, which retailers implement on their e-commerce sites and mobile apps, and through unique partnerships with organizations who are redefining the future of shopping.

You will lead user research to understand our customer’s problems, analyze product requirements, uncover consumer pain points, and explore potential opportunities all with an eye to imagine and develop experiences that will inspire and delight consumers. You will create journey maps, flow diagrams, UX prototypes and help define & pitch solutions directly to our stakeholders.

COVID-19 and True Fit

While this role is based out of our Boston HQ, due to the ongoing response to COVID-19 all True Fit employees are working on a remote basis, with a return date TBD. Once our offices are reopened, we can remain flexible and work together on a schedule that best suits your needs at the time.

Responsibilities and Duties

  • Breathe life into the product vision with a user-centered design approach by:
    • Performing user research studies with end consumers and retail partners
    • Brainstorming, conceiving and sketching product features and functionality
    • Wireframing and prototyping newly developed user experiences
    • Rapidly testing and iterating on concepts
  • Work with internal stakeholders from across the organization to understand near term and long term business goals & objectives
  • Manage a variety of UX projects, from small, tactical product improvements to large initiatives
  • Communicate findings and decisions through presentations and written report

Qualifications and Skills

  • You have a minimum of 1 - 2 years of work experience in user research, UX design and usability testing for a consumer-facing application
  • You have experience designing for both mobile and desktop applications, with particular strength in mobile-first design methodology
  • You are proficient in InVision, Sketch, and wireframing/prototyping apps (Axure, Balsamiq,, etc.)
  • You stay up-to-date on current design trends, themes and technologies
  • You create simple, beautiful solutions and have examples in your portfolio
  • You are self-motivated and work well with others

Why True Fit?

One size does not fit all in what you wear or your True Fit career. Everyone at True Fit has the opportunity to push their professional boundaries, while balancing personal ambitions.

Together we’ve built a tight-knit culture that’s reflected in our Glassdoor reviews; “Great people, cool product … refreshing place to work …  everyone actually works together like a team, employees are all pro-active and genuinely take pride in their work… growth potential plus culture …  management is approachable, mindful of their people … opportunity to learn/work on new technology … you are an integral part of the success of the company… the work you are doing everyday really matters and makes a difference… managers provide autonomy and trust you … really innovative company, open to share ideas to make a better product…  great culture with the right vision.”

We believe that how we dress is an expression of who we are and the confidence we feel. As an EEO employer, we work to help all team members experience an inclusive, diverse and accepting work environment, so you can be True To You.  

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